Question 1

What does ZELECA LIMITED do?

Accepted Answer

ZELECA LIMITED is an online social media advertising agency. We plan, set up, manage, optimise and report on paid advertising campaigns run on social-media platforms for businesses and entrepreneurs.

Question 2

What is social media advertising?

Accepted Answer

Social media advertising is paid advertising placed on social-media platforms. Adverts are shown to audiences selected using the targeting options each platform makes available, and the client pays the platform for the advertising delivered.

Question 3

Who can use your services?

Accepted Answer

Our services are available to businesses and individual entrepreneurs who want to advertise online, subject to the agreed scope, applicable laws and the requirements of the advertising platforms used.

Question 4

Do you provide offline advertising?

Accepted Answer

No. ZELECA LIMITED provides online social media advertising only. We do not offer print, outdoor, broadcast or any other form of offline advertising.

Question 5

Do you sell physical products?

Accepted Answer

No. ZELECA LIMITED does not sell physical products. We provide advertising services only.

Question 6

Which types of businesses do you work with?

Accepted Answer

We work with small businesses, startups, entrepreneurs, online businesses, service businesses and growing brands that want to reach relevant audiences through paid social-media advertising.

Question 7

How does a campaign start?

Accepted Answer

A campaign starts with an enquiry. We discuss your objectives, target audience and approximate advertising budget, agree the scope and fees in writing, and then prepare and launch the campaign.

Question 8

How is the advertising budget decided?

Accepted Answer

The advertising budget is decided by the client. We can explain how budget affects campaign structure and delivery, but the amount spent on advertising is always agreed with the client before campaigns run.

Question 9

Do you guarantee results?

Accepted Answer

No. Advertising performance depends on many factors, including your market, audience, offer, budget and the advertising platform itself. We do not guarantee sales, leads, revenue, impressions or return on advertising spend.

Question 10

How long does campaign setup take?

Accepted Answer

Setup time depends on the scope of the campaign, how quickly information and creative assets are provided, and any platform review processes. We confirm expected timings before work begins.

Question 11

Can clients use their own advertising accounts?

Accepted Answer

Yes. Clients can use their own advertising accounts, and where they do, those accounts and any associated assets remain their property. Access arrangements are agreed before work begins.

Question 12

How do you report campaign performance?

Accepted Answer

We provide campaign activity and performance information using the data available from the advertising platforms, on a reporting schedule agreed as part of the service arrangement.

Question 13

Can small businesses use your services?

Accepted Answer

Yes. Services are arranged around each client's objectives and budget, so small businesses and individual entrepreneurs are welcome to enquire.

Question 14

Do you work remotely?

Accepted Answer

Yes. ZELECA LIMITED operates remotely and delivers all services online. Communication takes place by email, phone and online meetings.

Question 15

How can I contact ZELECA LIMITED?

Accepted Answer

You can email zelecalimited@outlook.com, call 07868173106, or use the contact form on this website. Our registered office is 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE.

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