Terms & Conditions

1. About These Terms

These terms govern the provision of online social-media advertising services by ZELECA LIMITED (company number 17393697), a company registered in England and Wales with a registered office at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE. Where a separate written service agreement or order is in place, that agreement applies alongside these terms.

2. Services

Services are limited to the social-media advertising services agreed with the client. This may include paid campaign setup, audience targeting, campaign configuration, campaign management, budget management, performance monitoring, optimisation and reporting. Any service not expressly agreed in writing is outside the scope of our engagement.

3. Client Responsibilities

Clients must provide accurate information, required materials, access and approvals necessary for the agreed campaign. Clients are responsible for ensuring that materials they supply are lawful, accurate and do not infringe the rights of third parties, and that their products or offers comply with applicable laws and advertising platform policies.

4. Advertising Platforms

Campaigns may depend on third-party social-media advertising platforms. ZELECA LIMITED cannot guarantee continued availability, approval or performance of third-party platforms, and is not responsible for platform decisions such as ad rejections, account restrictions or changes to platform policies, pricing or functionality.

5. Advertising Budgets

Advertising budgets must be agreed before campaigns begin. Advertising spend may be separate from ZELECA LIMITED's service fees. Where the client pays the advertising platform directly, the client remains responsible for that spend.

6. Fees and Payment

Service fees, payment schedules and applicable charges will be agreed before work begins. Unless otherwise agreed in writing, fees are payable in accordance with the quotation, proposal or order accepted by the client.

7. Results

No specific sales, leads, revenue, impressions or return on advertising spend are guaranteed. Advertising performance depends on many factors outside our control, including the market, audience, budget, offer and platform performance.

8. Cancellation

Cancellation will be handled according to the applicable service agreement. Please also see our Refund & Cancellation Policy.

9. Intellectual Property

Clients retain ownership of materials they provide, subject to any third-party rights. Rights to materials created by ZELECA LIMITED are governed by the applicable agreement. Where no agreement states otherwise, ZELECA LIMITED retains ownership of materials it creates until the related fees have been paid in full.

10. Third-Party Services

ZELECA LIMITED may rely on third-party advertising platforms and online services. Use of those services may be subject to the third party's own terms and policies.

11. Limitation of Liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

Subject to the paragraph above, ZELECA LIMITED is not liable for loss of profits, loss of revenue, loss of anticipated savings, loss of business opportunity, or indirect or consequential loss arising out of or in connection with the services. Subject to the same paragraph, our total aggregate liability in connection with the services is limited to the total service fees paid by the client to ZELECA LIMITED in respect of the services giving rise to the claim.

Where the client is a consumer, these limitations do not affect the client's statutory rights.

12. Governing Law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction in relation to any dispute arising from them.

13. Contact

Legal enquiries can be sent to zelecalimited@outlook.com.